Make current customers your future customers

(Feb. 14, 2012) -- In a recent survey less than 40 percent said they felt 60 percent or more of their revenue came from current customers. The idea behind customer retention is creating lifetime customers in parts and service, while bringing in more new customers. This strategy allows your dealership to rely less on attracting new customers and more on retaining current customers, then using them as a referral base. So, how do you get there?

CONY releases 2012 New York camping guide

(Feb. 14, 2012) -- The 100-page directory highlights the features and amenities for more than 200 privately-owned and operated campgrounds and RV parks across New York State. It also includes website addresses and driving directions for all the campgrounds and RV parks listed, and advertisements for vacation destinations and RV service providers.

January retail sales rise modestly

(Feb. 14, 2012) -- "The rise in growth in January retail sales after unchanged activity in December is encouraging and suggests that rising employment is providing the means for households to increase purchases," said Ferley. "In fact, the data are consistent with some modest improvement in the volume of consumer spending in the first quarter of 2012 relative to the fourth quarter of 2011."

Ultra-Fab introduces new Model 3500E

(Feb. 13, 2012) -- Ultra-Fab's electric-start generator Model 3500E boasts 4,000 peak watts and 3,500 running watts and is ideal for toy haulers, travel trailers, and fifth wheel trailers. This powerful model comes standard with several upgrades, including electric start (battery included), 6.5-hp, 4-stroke engine, trigital meter, and 30-amp RV plug. It even comes with a durable vinyl cover for storage and a handle with wheel kit.

Tom Raper joins Coach-Net dealer program

(Feb. 13, 2012) -- "The complimentary Coach-Net program is yet another example of what differentiates our dealership from our competition,” said Ed Unger, Tom Raper RV Operations manager.  “Each of our new owners pulls away from our lot with the peace of mind that, if needed, the best emergency assisoance available is just a phone call away."