Webinar to improve dealership follow-up process

(March 1, 2012) -- "Research shows that 72 percent of prospective buyers rank follow-up as the No. 1 reason they will return to a dealership.  But most of these prospects report that no one is doing a good job following up," said Carr. "The lack of good follow-up is costing you a lot of money and making sales harder than they should be."

Skyline to close California plant

(March 1, 2012) -- Skyline served Worker Adjustment and Retraining Notices (WARN) Feb. 7, and could  close the plant as early as April 7, but no definite date has been set, one source told RV Daily Report. A total of 82 employees are expected to be laid off when manufacturing is shifted to Elkhart facilities.

ARVC issues call to action on pool requirements

(March 1, 2012) -- "The Department of Justice issued an overly burdensome interpretation of the pool entry requirements, forcing many operators to scramble to meet the March 15 implementation deadline for pool lifts," said Bambei. "DOJ noted that all pools and most spas will need an affixed lift to be made available any hours the pool is open to the public. Operators who have purchased a portable lift under an earlier understanding of the 2010 ADA Standards will need to replace these lifts or find a method of affixing them to the pool deck."

KOA marks 50th anniversary with Keystone giveaway

(March 1, 2012) -- Campers can register each week for a chance to win one of 50 weeks of free KOA camping anywhere in North America. Once each month, one lucky entrant will also be selected to receive a $500 shopping spree at Coleman.com. And, in October 2012, one extremely lucky camper will be selected to win a $40,000 Vantage travel trailer courtesy of Keystone RV Company.

Special training available for KOA Work Kampers

(March 1, 2012) -- “We train KOA Work Kampers to be fully versed in top-level customer service practices and we make them familiar with our quality and facility standards," said Booth. “Once they become familiar with KOA’s service culture, it’s very easy for Work Kampers to move from one KOA to the next.”