Rainmaker offers customer follow-up process

(May 22, 2012) -- "Research shows that 72 percent of prospective buyers rank follow-up as the No. 1 reason they will return to a dealership.  But most of these prospects report that no one is doing a good job following up," said Carr. "The lack of good follow-up is costing you a lot of money and making sales harder than they should be.  This information packed session will teach you how to stop losing these sales."