Podcast 91: Finance and insurance expert Jan Kelly

(May 6, 2016) -- Kelly talks about some trends she is seeing in the F&I segment having to do with regulations and reserve requirements. She also talks about compliance issues and why dealers need to diversify into other products. She even provides tips on how F&I managers can convert cash customers into financing their purchases. Perhaps the best part of this interview is that Kelly takes RV dealers to task over their approach in hiring people to fill F&I positions.