F&I Expert Jan Kelly on podcast episode 011

(May 29, 2014) -- This week's guest is finance and insurance expert Jan Kelly, the principal at Kelly Enterprises in Vancouver, Wash. She talks about risks dealers face in not paying attention to the plethora of federal regulations being enforced by the "alphabet army" of agencies. She also explains how dealers can be more profitable by allowing F&I managers to have time to focus on doing their jobs, rather than requiring them to divide their attention among other duties.