Defend your online reputation like a tiger

(July 16, 2012) -- Thanks to the anonymity of the Internet, the rush among people to post scathing remarks for the smallest problems, and the ability to post comments to multiple websites quickly, it is nearly impossible for small business owners to devote enough time or effort to ensure that the company isn't unfairly vilified online. Along those same lines, when people appreciate the level of service and the value of products offered by your company, you'd really like to let the rest of the world to know. What you need is a tiger -- a reputation tiger -- to defend unfair attacks and to ensure that positive aspects of your business are promoted.