RVDA reminds dealers to turn in DSI surveys

(June 19, 2012) -- Many manufacturers tell the RV Dealers Association they use Dealer Satisfaction Index (DSI) results to adjust policies and procedures that affect dealers, so it's extremely important for all dealers to fill out the survey, said Ingrassia. The DSI is not a scientific study, but it measures dealers’ attitudes about their manufacturers’ performance in eight key areas.