How much money does your service department make?

(May 7, 2012) -- If your techs are extremely efficient, comparing work order time with collect time, but have a large discrepancy with premise time to work order time, then you are losing time to interval, breaks and other items you may want to start to measure. Analyze where your technicians’ time is being spent and focus on making that time productive.  A 1 percent increase in productivity for four technicians at $100 per hour will increase your annual revenue by $8,000.