Sobel video addresses model year confusion

(April 11, 2012) -- "Have you ever seen a client come in to your business and ask if you had a specific year, make and model?  Unfortunately, many of us can remember hearing salespeople reply,  'We don’t have any of those in stock; thanks for stopping by,'" said Sobel. "This is just sad.  Many salespeople don’t even get the client's name and number or even try to offer another product that may work."