KOA Recognizes 9 ‘Top Service’ Campgrounds

Kampgrounds of America (KOA) honored nine campgrounds during its Austin, Texas International Convention Friday (Nov. 22) for receiving top service scores from campers in 2013. The nine campgrounds received a “Net Promoter Score” (NPS) of at least 90 from campers. Each year, KOA surveys more than 200,000 camping guests shortly after their stays, asking each [...]