The Headrest Safe Company’s Exhibiting at Hershey RV Show

HOMEWOOD, Ala. – The Headrest Safe Company LLC, innovators of the “ultimate discreet vehicle safe storage system,” will be exhibiting its state-of-the-art vehicle safes at America’s Largest RV Show, held Sept. 11-15 at the Giant Center in Hersey, Pa., according to a company release.  

See nearly 1,500 RVs from 40 manufacturers at the 55th Annual America’s Largest RV Show. The show is the place to shop and compare new RVs, find the latest accessories, upgrades, campgrounds, vacation destinations and related products. If you plan to attend, please stop by the Grand Design Motorhomes booth to speak with top executives from The Headrest Safe Company. They will have on hand the latest offerings from the industry leader in vehicle safes. 

“We couldn’t be more excited about this event,” said Louis Tuck, COO/CFO of The Headrest Safe Company. “RV owners can now see how a vehicle safe in a motorhome is an excellent way to have access to a safe and secure way to travel and store their firearms and valuables while on their next great adventure.”

You’ve never experienced an RV show like America’s Largest RV Show. This manufacturer show is the best place to shop, compare and buy a new RV. See the newest designs, floor plans and technology as many manufacturers unveil the next year’s models. Plus, learn all about RVing at the educational seminars running hourly. For more information “click here

For more information about The Headrest Safe and all their products, please visit:  www.theheadrestsafe.com and follow them on Facebook, Instagram and X.

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Clothier to Lead RV Sector at Northpoint Commercial Finance

ALPHARETTA, Ga. – Northpoint Commercial Finance Senior Vice Presidents Jeff Olander and Darren McCarthy jointly announced the recent appointment of Jake Clothier to the newly established role of manager of business development within the company’s RV/Manufactured Housing/Trailer sector. In this key leadership capacity, Clothier is responsible for driving new and organic sales growth throughout the United States, performance management, budgeting, and direct supervision of Northpoint’s field sales team.    

Jake Clothier

Prior to joining Northpoint, Clothier’s impressive career encompassed a variety of progressive management positions in sales, business development, dealer and account management and customer retention over 17 years, the majority of which were spent at American Honda Motor Company, Inc. in the automotive and marine divisions, respectively.

“Adding an experienced and dedicated manager of business development to lead our field sales team was exactly what we needed, and the timing has been perfect,” said Northpoint’s Senior Vice President of National Accounts Jeff Olander. “As a floorplan finance company deeply entrenched in the RV industry, Northpoint is always striving to deliver the best customer support and experience possible for our valued dealer and OEM/manufacturer partners. Jake brings strong experience and remarkable energy to this role and is already making an impact in helping us to achieve our goals.”

One of Clothier’s initial strategies was to reorganize the company’s sales territories including the repositioning and enhancement of the field management team. Recent changes include the appointment of the following directors of business development to newly organized territories including Cameron Brown who is now serving the Southeast; Cameron Edwards who has moved from inside sales to overseeing the Mid Atlantic; and two recent hires including Matt Jacobs who is managing the Midwest, with Eric Yanez overseeing the Ohio Valley.

“As we carefully analyzed our sales territories, we strategically relocated and/or hired four members of our field sales team in order to deliver the best service possible for our valued customers,” said Clothier. “We have expanded our footprint to now include a total of seven territories, each with highly committed and experienced directors of business development operating throughout the United States.”

Northpoint Commercial Finance, with offices in Alpharetta, Ga., and Burlington, Ont., is owned by LBC Capital, a subsidiary of Laurentian Bank of Canada. A diversified floorplan finance lender that partners with Recreational Vehicle manufacturers and dealers to provide flexible financing programs. Northpoint strives to combine its customer focus with innovative technologies, fresh ideas, and streamlined processes.  Northpoint continually listens, evaluates and develops financing terms and programs that are designed solely to help RV and related businesses prosper.

For more information about Northpoint and its offerings, visit www.northpointcf.com

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RVDA Extends Endorsement of Trader Interactive Data Program

FAIRFAX, Va. – The RV Dealers Association (RVDA) has officially extended its endorsement of Trader Interactive’s RV Industry Data Program, through Statistical Surveys Inc. (SSI), and RV Trader. Trader Interactive, the parent company of both SSI and RV Trader, continues its collaboration with RVDA to provide dealers with valuable insights and a 10% discount on its exclusive industry insights that enhance marketing and RV inventory management strategies.

The program offers dealers crucial information on today’s RV buyers, including demographics, shopping behaviors, and purchase journeys from RVTrader.com and SSI. It also provides powerful tools like data visualization and analytics to support better decision-making. Dealers can access valuable insights, such as the locations of new RV unit registrations and detailed sales data by make, model, length, and axle count, across all fifty states. This comprehensive information gives RV dealers a complete overview of the market at state, county, city, and zip code levels.

Additionally, the program encompasses educational resources to RVDA members such as quarterly webinars, market reports and the Annual RV Trends Yearbook

“Trader Interactive brands are the industry’s go-to source for accurate RV consumer and retail data,” said RVDA President Phil Ingrassia. “This program and discount provide RV dealers with valuable retail information, enabling them to set up a data-driven approach to increase sales, capitalize on market opportunities and help them succeed in growing their business.”

“RV Trader enables dealers to reach a nationwide audience of high-intent buyers while providing critical insights into consumer search behavior,” said Kristen O’Hara, RV OEM Director. “These insights help dealers better understand their audience, allowing them to fine-tune their marketing efforts, optimize inventory, and ultimately drive stronger sales performance.”

“Statistical Surveys empowers RV dealers with comprehensive, accurate data that helps them stay ahead in an evolving market,” stated John Ryneska, Senior Sales Manager, SSI. “Our insights into RV buyer demographics, sales trends, and regional registration data enable dealers to make data-driven decisions that boost efficiency and drive growth.”

RVDA, the National RV Dealers Association, is the only national association dedicated to advancing the RV retailer’s interests through education, member services, industry leadership, and market expansion programs that promote the increased sale and use of RVs and that enhance the positive image of the RV experience. For more information, click here.

RVDA Endorsed Providers are a tailored group of companies for RV dealer professionals who seek out innovation and continual growth. The endorsed partnership between RVDA and Statistical Surveys Inc. is one example of RVDA providing its members with access to a selective group of dedicated companies who help dealers become more successful and address common problems and offer solutions. For a current list of RVDA Endorsed Products, click here.

RV Trader, the industry-leading marketplace for buying and selling new and used RVs, attracts over 6.3 million monthly visitors. With a suite of digital marketing solutions, including exclusive tools like Lead Manager and Lead Enrichment, RV Trader helps dealers increase visibility, connect with customers, drive sales, and maximize profits. As part of Trader Interactive’s ‘Trader’ family of brands, RV Trader offers unified lead management and performance insights in one convenient platform. Similarly, Statistical Surveys, Inc. (SSI) delivers the most complete retail market share data to OEMs, suppliers, finance companies, and dealers in the Marine, RV, Powersports, Trailer, and Manufactured Housing industries, offering flexible web-based reporting and data snapshots. For more information, visit www.RVTrader.com orwww.statisticalsurveys.com.

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FCCC Enhances Owner App with Maintenance, Service Videos

GAFFNEY, S.C. —FCCC is expanding its commitment to providing the most convenient and best ownership experience overall with the recent update of its industry-leading My 24/7 Direct app, according to a release.

The newest features in the updated version of the app include a robust and growing library of videos focused on coach maintenance and service. The videos bring to life a wide range of maintenance-related topics, including a coach’s air cleaner, coolant, fuel and oil filters, and transmission.

“These maintenance videos make it even easier for RVers to understand how best to care for their coaches across a number of key functions and components,” said Jeremy Buckmeier, RV Product Manager for FCCC. “Overall, the new My 24/7 Direct app provides owners an impressive array of features that bring an extra level of confidence to make their ownership extraordinary and worry-free. They purchased their dream coach to enjoy the lifestyle, not worry about maintenance. My 24/7 Direct puts peace of mind in the palm of their hands and lets us take care of the rest.”

Additional features of the new My 24/7 Direct app include:

  • My Maintenance feature that provides RV owners a convenient way to track and save their coach’s schedule for 12 different maintenance functions in a single, easy-to-follow location and automatically notifies them about upcoming maintenance tasks based on factory schedules specific to their chassis
  • An enhanced service locator that enables owners to filter searches by Elite- and Oasis-level service centers
  • An extensive library of manuals and guides covering all aspects of the coach and its operations, including for FCCC-exclusive features like DriveTech, UltraSteer and V-Ride
  • Convenient access to Freightliner Chassis Owners Club (FCOC) information
  • A mileage tracker
  • A helpful “Notes” function enabling owners to keep customized notes
  • Owner-education resources through Camp Freightliner

The new My 24/7 Direct digital tool is available as an app and through its website at my247direct.com. RV owners can learn more about My 24/7 Direct’s many features here, and they can access the new My 24/7 Direct app free of charge via Apple App Store or Google Play.

About Freightliner Custom Chassis Corporation (FCCC)

Freightliner Custom Chassis Corp. (FCCC) is a leading manufacturer of diesel chassis for the motorhome industry. FCCC supports its industry-leading chassis with a comprehensive suite of services, including 24/7 factory direct support, a nationwide service network with more than 400 dealers in the U.S. and Canada, and an official customer-support mobile app. FCCC also manufactures chassis for the work truck, walk-in van, school bus and shuttle bus markets. Freightliner Custom Chassis Corporation is a subsidiary of Daimler Truck North America LLC, a Daimler company. For more information, visit fcccrv.com

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SylvanSport, Field & Sports Form Partnership to Expand Visibility

BREVARD, N.C.SylvanSport, the Brevard, NC-based innovator and manufacturer of adventure travel trailers, pop-up campers, rooftop tents, and outdoor gear, announces its partnership with Field & Sports LLC to grow customer touchpoints and its dealer network across the United States. Field & Sports, also an NC-based outdoor brand, specializes in affordable overland and EV-ready recreational vehicle sales, distribution, rentals, sales training, consulting, and product/brand development and brings over 100 years of experience to the relationship. 

Led by RV veteran, Scott Rhode, Field & Sports will manage dealer relations and activations on behalf of SylvanSport and ensure that customers across the country will have more localized access to SylvanSport camping trailers and receive service support on their products as SylvanSport continues to expand. The team will commence this partnership at the 2024 Elkhart Open House. 

“The opportunity to add a trusted NC-based outdoor partner to expand our brand to and offer the opportunity for customers to experience our products in person at dealer locations across the US will allow everyone to discover the SylvanSport difference,” shared Tom Dempsey, founder and CEO of SylvanSport. “The Field and Sports team was a natural fit as SylvanSport continues to grow.” 

“We immediately connected with the team and culture at SylvanSport,” said Scott Rhode, co-founder of Field & Sports LLC. “The lightweight SylvanSport products are perfect for a growing and underserved market, delivering quality and reliability from their innovative designs for every generation and their towables are great for any size vehicle.” 

For more information on SylvanSport, visit www.sylvansport.com. For media and testing inquiries, contact Mindy Smith at [email protected]. For dealer and event inquiries, contact Scott Rhode at [email protected].  

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Outside Van ‘Parks’ has Outback Washroom, Smart Control Center

PORTLAND, Ore, – Outside Van, the pioneer of premium, adventure-focused van conversions announces a third edition to its model lineup – Parks.

Parks is a full-sized, all-wheel drive, Class B RV with seating and sleeping for up to two adults. It is focused on creating a solid homebase for explorers looking for the ideal vehicle to travel comfortably and experience the outdoors through campgrounds and national parks, according to a company release. 

What sets Parks apart from Outside Van’s other flagship models Syncline and Approach, are components and a layout dialed in to fill the gap between the maneuverability and capability of Adventure Vans and the accessibility and connectivity of your traditional full-sized RV.

Focused on comfort, accessibility, and privacy, Parks includes a dedicated interior washroom, dubbed the Outback Washroom. The washroom includes a fully enclosed High Top shower with increased head room for taller individuals, a permanent cassette-based toilet with electric flush and easy access waste disposal, and a vanity and washing station.

Parks includes all the hallmarks of an Outside Van®, including a spacious sleeping area that converts into a comfortable dinette that utilizes an adjustable table for a cozy dining experience and a full-sized galley kitchen complete with refrigerator, cooktop, stainless-steel sink and ample storage.

Parks features a technology and power package that will ensure years of use with all the modern connectivity features in mind. It includes a smart control system powered by Garmin that controls and monitors all systems of the van, a dedicated entertainment center, and a pre-drilled passthrough ready for any roof-based communications devices.

Parks is projected to be available nationwide at the end of Q3 through a select dealer network and will have its public debut at the Elkhart RV Dealer Open House in Elkhart, Indiana in September.

Since 2007, Outside Van® has brought people closer to nature by creating purpose-built vehicles that enable a life of freedom, joy, and connection. With an unwavering focus on quality, durability, and capability, Outside Van® has created a legacy of building industry-leading adventure van’ conversions. Based in the Pacific Northwest, Outside Van has expansive product offering ranging from Class-B production models focused on the mass market to fully custom camper vans.

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Mike Molino RV Learning Center Names Scholarship Recipient

FAIRFAX, Va. – Roman Kortman has been chosen to receive the Mike Molino RV Learning Center Scholarship for the academic year 2024-2025. Endowed through the Kindlund Family Foundation, the $2,500 award goes to a deserving RV industry employee or their dependent enrolled in undergraduate studies.  

Roman Kortman

Kortman will be entering his sophomore year at Spring Arbor University where he is pursuing a major in business administration with a minor in entrepreneurship. He has achieved a 3.72 GPA in his undergraduate studies.  

When asked, Kortman said his passion for the RV industry began by, “being around RVs my whole life and growing up camping every summer with family and friends.” Roman continued, “my dad also sparked my passion for this industry because he has been in the RV industry for his entire professional career. He has worked in the industry for 24 years.” 

His goals include, “to one day own a dealership that is combined with a campground.” He continued, “I believe that having dealerships around the country that are combined with a campground would allow for much greater customer service than a standard dealership or campground. Being able to rent and test out an RV before buying would offer my customers an unparalleled buying experience.” 

“We are thrilled that the Mike Molino RV Learning Center College Scholarship has been awarded to a potential future leader in the RV industry,” said RVDA President Phil Ingrassia. “Roman’s hard work and determination is an encouraging sign for the future of our industry.” 

The Kindlund family, which endowed the scholarship program with $270,000, remains active in the RV industry even after selling its corporation, Holiday RV Superstores, in 1999. Newt Kindlund serves as Director Emeritus on the RV Learning Center Board of Directors. “This scholarship is one of the oldest in the industry and we are very proud to have established it over 20 years ago,” Kindlund said. 

The Learning Center’s scholarship program recognizes deserving rising college sophomores, juniors, and seniors. Applicants are judged on their current RV industry involvement or their plan to seek employment in the industry upon graduation, academic achievement, extracurricular activities and honors, financial need, and a 500-word essay on their goals and objectives after college. The program has awarded $82,500 to 33 students since its inception in 2000.  

The Mike Molino RV Learning Center is a leading resource for targeted publications, fixed operations certification programs, online learning and training, and live workshops – all designed exclusively for dealership staff. The professional development and educational resources offered by the Learning Center help dealers maintain professionalism and efficiency.  

For more information about the RV Learning Center, go to www.rvlearningcenter.com. The RV Learning Center is a tax-exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax deductible as charitable donations. 

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Truma Donates Portable Refrigerator/Freezers to Care Camps

ELKHART, Ind. – Truma North America is proud to announce a significant donation to Care Camps Foundation, elevating their mission to give joy, hope and the healing power of the outdoors to children with cancer and their families at medically supervised pediatric oncology camps.

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Truma North America, a premium supplier to the RV and outdoor recreation industry, is the newest partner to amplify Care Camp Foundation’s mission, donating over 100 Truma Cooler portable refrigerators/freezers to camps across North America.

“Earlier this year we had the opportunity to hear Care Camps Foundation Executive Director Gwynn Sullivan speak,” said Gerhard Hundsberger, President and CEO of Truma North America. “It lit a fire in the team to see what we could do to help.”

Truma worked with Care Camps Foundation and the Children’s Oncology Camping Association (COCA) which oversees the quality assurance of each camp to identify those needing help with on-site refrigeration. The response was extraordinary.

“We were floored by the enthusiastic response,” said Hundsberger. A majority of the camps expressed interest sharing that refrigeration space is one of the biggest hurdles they encounter, as many rent the facilities where they provide camps each year.”

Participating camps will receive two C105 Truma Coolers, shipping on a rolling basis to accommodate demand. Each portable fridge/freezer gives camp organizers an additional 105 quarts-by-volume of refrigerated storage space for food, drinks, and cold-stored medications. With both AC and DC power cables, Truma coolers can also be used to transport supplies to camp.

“Truma’s generosity is very much appreciated,” said Beverley Tidwell of Candlelighters Childhood Cancer Foundation of Southern Arizona. “As we all know, it can get really warm in Tucson, AZ and keeping food and medications safe is a priority for us. We look forward to using the Truma Cooler during our programs.”

Gwynn Sullivan, Care Camps Foundation Executive Director says the donation and support from Truma is a testament to the power of creative partnerships. “Our team thrives on creative collaboration with the camps we fund and the partners who make it possible. Truma is a shining example of how companies can give back and create tremendous impact for these children and their families.”

This year, Care Camps Foundation is celebrating its 40 anniversary and is the only national nonprofit whose sole purpose is to fund pediatric oncology camps across the United States and Canada. In 2023, Care Camps Foundation awarded $2M to support 122 pediatric oncology camps. Collectively, these camps served over 41,000 individuals including children living with cancer, siblings, parents, and other family members. Each camp offers unique programs and services to families navigating childhood cancer. Learn more, donate, and be inspired visit www.carecamp.org.

Since 2013, Truma North America has provided premium solutions for outdoor living in the United States and Canada from their headquarters in Elkhart, Indiana. The German-founded RV supplier has 75 years of experience providing world-class comfort systems like instant water heaters, furnaces, air conditioners, and portable refrigerators/freezers to the global recreation market. Backed by German engineering and a passion for the outdoors, Truma is committed to making your next adventure ”Simply Better” with innovative technology, exemplary service, and a customer-first philosophy. For more information about Truma and its products, visit www.truma.com/us or email [email protected].

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Meyer’s RV Superstores Announces Four Key Promotions

 ROCHESTER, N.Y. – Meyer’s RV Superstores, a leading name in the recreational vehicle industry, is excited to announce several key leadership promotions aimed at supporting the company’s continued growth and success.

Mike Fleming has been promoted to Regional Vice President.  Mike brings extensive experience in the recreational vehicle business, having started his career from the ground up. In his new role, Mike will oversee approximately half of Meyer’s 15 RV locations, driving strategic initiatives and operational excellence.

Kyle Smith has also been promoted to Regional Vice President, where he will lead the remaining half of the organization. Kyle has held various positions at Meyer’s RV Superstores, including roles in sales, finance, and as a general manager. His deep understanding of the business will be crucial in supporting the company’s expansion and market leadership.

Frank Incardona, who has served as the company’s controller since 2016, has been promoted to Chief Financial Officer (CFO). Frank has played an instrumental role in helping Meyer’s grow from two stores to 15 RV locations, as well as leading the financial operations of its marine branch with three additional locations.

David Donatello, who joined Meyer’s two years ago from a top accounting firm in New York, has been promoted to Controller of all 18 locations. David’s expertise in financial management will be vital as the company continues to scale its operations across multiple regions.

“We are thrilled to announce these well-deserved promotions,” said Mark Meyer and Mark Calzone, co-owners of Meyer’s RV Superstores. “We take great pride in promoting from within, and we are confident that these leadership appointments will help us continue our success. Meyer’s RV Superstores, founded in late 2015, has been built on the strength of our employees, and with over 70 years of combined experience in the RV industry, we are eager to take the company to new heights.”

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Fixed Operations Day Planned at RVDA Convention/Expo

FAIRFAX, Va. – RV fixed operation professionals will be able to attend the RV Dealers Convention/Expo at Paris Las Vegas at a special price for an intensive series of workshops focusing on service management and warranty administration. 

During Fixed Operations Day on Thursday, Nov. 14th, dealership employees can access a wealth of information provided by RV industry experts and vendors that will help improve profitability and efficiency in all areas of the service drive. RV Learning Center certified fixed operations professionals can also use the workshops for CEU credits to recertify.  

Workshops set for Fixed Operations Day include: 

  • 4 Simple Changes for a Record Year in Fixed Operations
    Ken Barnes, DealerPRO RV Training 
    This workshop will provide the outline for RV Service and Parts departments to dramatically increase gross profits through proven processes to include compensation plans, training outlines, measuring results, and making adjustments. 
  • Tune Up Your Warranty Processes  Garry Enyart, RV Industry Consultant & James Pearo, Hilltop Camper & RV  This workshop can help your dealership overcome common bottlenecks clogging up warranty processing and reimbursement. Learn how to work with all stakeholders in warranty repair process to improve Repair Event Cycle Time (RECT).  
  • Pulse Check: Current RECT Trends and What’s Driving Them  Don Miller, IDS – Integrated Dealer Systems  In this presentation, IDS will look at the key insights of the latest RECT trends and where they may be heading in 2025. This presentation is designed to help you benchmark your dealership’s performance against the rest of the industry. 
  • Level Up Your Technician Training with RVTI  Sharonne Lee & Justin Rickett, RV Technical Institute  Take your RV technician training program to the next level with the RV Technical Training Institute (RVTI). Join the RVTI team for this special session and get up to date on the latest industry-approved training and certification programs available for new and experienced technicians. 
  • Tune Up Your Shop for Maximum Performance  Valerie Ziebron, VRZ Consulting  Is your service department running as well as it could be? Are you consistently delivering profitable, proactive results? This interactive session will dig into shop specifics and uncover key components that need to be tuned up to keep your shop running its best. 
  • Elevate Your Fixed Ops Customer Experience with Automation  Allison Miller, IDS – Integrated Dealer Systems  The customer experience is something every dealership should be focusing on, especially in fixed ops departments. To maximize profit in fixed ops your customer interactions need to be more frequent, more personalized, and more helpful. In this presentation, you will learn how to leverage automation to build trust and create stronger customer relationships through communication, without burning out your team. 

For the complete Thursday workshop schedule, click here.  Vendor Training +Plus Sessions on Thursday include: 

  • The RV Journey – Ensuring a Smooth Path with Your OEM from Delivery to Service
    Kelly Mosher & Mike Pedue, Forest River, Inc.  
    Attendees will learn the stages that can help lead to a smooth delivery of the RV from the OEM to the dealership and through the final sale.    
  • Lippert ABS
    Adam Buchanan, Lippert 
    Lippert has released a new braking platform for towables featuring an anti-lock braking system (ABS) for electric brakes. This training will explain ABS functionality and overall system performance. 
  • RV Solar & Off-Grid Innovation
    David Copeland, Go Power! 
    Join industry leader Go Power! to learn what’s new in mobile power systems, including new products, advances in existing technology, and easy ways to add solar to every sale that goes off your lot. 
  • World Class Slide-Out Sealing Solutions
    Luc McCarty, Jaeger-UniTek Sealing Solutions 
    This focuses on our patented slide-out sealing solutions tailored specifically for the recreational vehicle industry.  

“One of RVDA’s strategic priorities is to help improve the industry’s Repair Event Cycle Time – or RECT,” said RVDA President Phil Ingrassia.  “Offering this special registration convention category expressly for front-line fixed operations professionals is one of the ways the association can encourage best practices that will improve RECT and overall customer satisfaction with their service experience.”  

The special discounted Fixed Operations Day price of $389 is good for admittance to the convention beginning on the evening of Wednesday, Nov. 13th for the RVBusiness Top 50 Dealer Award reception, and all-day Thursday, Nov. 14th.  As a bonus, Fixed Operations Day participants will be able to attend an extra bonus session “Elevate Your Fixed Operations Through Online Training and Certification,” with RVDA Fixed Operations Consultant Tony Yerman, on Friday, Nov. 15th.   Fixed operations professionals can register for the convention here

About the RV Dealers Convention/Expo
The convention allows North America’s top dealership personnel to forge valuable connections with peers, industry leaders, and potential business partners in the Expo. Dealership professionals can expand their network and gain insights from the best in the RV industry. 

To register for the 2024 RV Dealers Convention/Expo click here. Regular updates will be posted on the convention website, Facebook, Instagram, LinkedIn, and X. 

The event is sponsored by RVDA of the U.S., RVDA of Canada, and the Mike Molino RV Learning Center.  The exhibit hall is sold out.  Companies interested in partnership and sponsorship opportunities can contact Julie Newhouse at (703) 364-5518 or email [email protected]

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