FCCC Enhances Owner App with Maintenance, Service Videos

GAFFNEY, S.C. —FCCC is expanding its commitment to providing the most convenient and best ownership experience overall with the recent update of its industry-leading My 24/7 Direct app, according to a release.

The newest features in the updated version of the app include a robust and growing library of videos focused on coach maintenance and service. The videos bring to life a wide range of maintenance-related topics, including a coach’s air cleaner, coolant, fuel and oil filters, and transmission.

“These maintenance videos make it even easier for RVers to understand how best to care for their coaches across a number of key functions and components,” said Jeremy Buckmeier, RV Product Manager for FCCC. “Overall, the new My 24/7 Direct app provides owners an impressive array of features that bring an extra level of confidence to make their ownership extraordinary and worry-free. They purchased their dream coach to enjoy the lifestyle, not worry about maintenance. My 24/7 Direct puts peace of mind in the palm of their hands and lets us take care of the rest.”

Additional features of the new My 24/7 Direct app include:

  • My Maintenance feature that provides RV owners a convenient way to track and save their coach’s schedule for 12 different maintenance functions in a single, easy-to-follow location and automatically notifies them about upcoming maintenance tasks based on factory schedules specific to their chassis
  • An enhanced service locator that enables owners to filter searches by Elite- and Oasis-level service centers
  • An extensive library of manuals and guides covering all aspects of the coach and its operations, including for FCCC-exclusive features like DriveTech, UltraSteer and V-Ride
  • Convenient access to Freightliner Chassis Owners Club (FCOC) information
  • A mileage tracker
  • A helpful “Notes” function enabling owners to keep customized notes
  • Owner-education resources through Camp Freightliner

The new My 24/7 Direct digital tool is available as an app and through its website at my247direct.com. RV owners can learn more about My 24/7 Direct’s many features here, and they can access the new My 24/7 Direct app free of charge via Apple App Store or Google Play.

About Freightliner Custom Chassis Corporation (FCCC)

Freightliner Custom Chassis Corp. (FCCC) is a leading manufacturer of diesel chassis for the motorhome industry. FCCC supports its industry-leading chassis with a comprehensive suite of services, including 24/7 factory direct support, a nationwide service network with more than 400 dealers in the U.S. and Canada, and an official customer-support mobile app. FCCC also manufactures chassis for the work truck, walk-in van, school bus and shuttle bus markets. Freightliner Custom Chassis Corporation is a subsidiary of Daimler Truck North America LLC, a Daimler company. For more information, visit fcccrv.com

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