Wegge: Repair Event Cycle Time a Chronic Issue
The following column by new Recreation Vehicle Dealers Association (RVDA) Chairman Tim Wegge of Burlington RV Superstore in Sturtevant, Wis., appears in the February issue of RV Executive Today and addresses growing industry concern over repair event cycle time. RV industry leaders across the supply and repair chain are focusing their attention on a chronic issue – repair event cycle time (RECT). […]